Main Tasks:

  • Responsible for the entire restaurant and bar area as well as service on the sundeck and the beverage storage according to Scylla/Edelweissgastro standards

  • Responsible for the professional serving and presentation of the entire F&B offer on board according to Scylla/Edelweissgastro standards

  • Responsible for guest satisfaction and the corresponding ratings

  • Responsible for flawless cleanliness, order and compliance with the Scylla/Edelweissgastro hygienic concept according to HACCP in the restaurant and bar area as well as regular general cleaning

  • Responsible for dealing carefully with foodstuffs, equipment, machines and cleaning agents

  • Help create and implement F&B activities and events on board

  • Responsible for check-in and check-out of the restaurant/bar crew during all meals

  • Final responsibility for the separation of waste in the restaurant and bar area

  • Presence in the restaurant during breakfast, lunch and dinner

  • Active assistance in the restaurant and bar as well as on the sundeck

  • Responsible for the table seating reservations if required

  • Preparation of inventories and orders for the restaurant and bar

  • Acceptance and control of goods delivered for the restaurant and bar as well as correct storage

  • Responsible for team-building and team spirit in the restaurant and bar (role model function)

  • Fair and equal treatment towards all crew

  • Managing, training and coaching the restaurant and bar crew

  • Daily team briefing / menu briefing as well as working in of new crew

  • Support and coaching for so-called "Aufsteiger" (crewmembers on their way to management positions), in consultation with the Hotel Manager and Corporate Hotel Manager

  • Responsible for the manner and appearance of the restaurant and bar crew, including dress code during spare time on board

  • Responsible for the compliance with safety guidelines in the entire restaurant and bar area

  • Interdepartmental and networked thinking and action

  • Honest and open communication with the supervisors, equals, subordinates, the corporate staff as well as the head office in Basel, Belgium, Cyprus

  • Competent human relations and cooperation with the cruise director as well as the navigation crew

  • Professional and friendly guest service according to Scylla/Edelweissgastro standard

  • Responsible for the operational part of the hotel in case the Hotel Manager is absent and there is no Ass. HM

Qualification Profile:

  • Excellent management, organizational and communication skills

  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance

  • Open minded and flexible with high social and inter-cultural competencies

  • Excellent English skills (written & verbal), other languages are an advantage

  • Must work independently, good computer skills

Additional tasks for all crew members:

  • Assistance with the welcome of guests on the day of embarkation

  • Participation in the crew show

  • Assistance with the loading of goods and suitcases

  • Keep crew mess and your own crew cabin clean

  • Thorough execution of the safety role on board

  • Your purpose is to help and create a memorable experience for our guests

General information:

  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs

  • Accommodation: shared room on board with one other crewmember (on some ships with more than one)

  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take dark suit, white shirts, black shoes with him in case the uniform isn’t on board yet

  • PRINCIPAL: Edelweiss Gastro Ltd
  • POSITION Restaurant Manager
  • CREATED AT: 05/07/2018
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