Main tasks:

  • Assisting guests on embarkation day to escort them to their cabin and help with luggage

  • Cleaning 6 staterooms during changing day in compliance with Scylla/Edelweissgastro standards and hygienic guidelines

  • Cleaning the SPA area incl. fitness room daily and minimum 1 general cleaning per week

  • Responsible for all massage treatments in compliance to Scylla/Edelweissgastro standards

  • Responsible for welcome towels after excursion in compliance with the hair dresser (if on board)

  • Responsible for the early riser breakfast from 07.00 am – 09.00 am in Bistro or Arthur’s in compliance to Scylla/Edelweissgastro standards

  • Check and refill the fitness room (towels, water,…) several times a day

  • Assists with "Turn-down" service on a daily base

  • Reporting technical defects in the SPA area to the reception

  • Assistance in the laundry if necessary

  • Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards

  • Compliance with the waste concept

  • Stand by duty as needed

  • Careful handling of all provided equipment and assist during inventory

  • Knowledge of the ship and the respective daily program Guest services in general

  • Support of other departments if needed (housekeeping, reception)

  • Guest services in general

  • Fair and equal treatment towards all crew

Qualification Profile:

  • Organizational and communication skills

  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance

  • Open minded and flexible with high social and inter-cultural competencies

  • Excellent English skills (written & verbal), other languages are an advantage

  • Must work independently

Additional tasks for all crew members:

  • Assistance with the welcome of guests on the day of embarkation

  • Participation in the crew show

  • Assistance with the loading of goods and suitcases

  • Keep crew mess and your own crew cabin clean

  • Thorough execution of the safety role on board

  • Your purpose is to help and create a memorable experience for our guests

General information:

  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs

  • Accommodation: shared room on board with one other crewmember (on some ships with more than one)

  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take black & white trousers, white shirts & polo shirts, black & white shoes with him in case the uniform isn’t on board yet

  • PRINCIPAL: Edelweiss Gastro Ltd
  • POSITION Masseur / Masseuse
  • CREATED AT: 05/07/2018
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