Main Tasks:

  • Assistance of Corp. HM and Director of Operations F&B for the entire hotel area on board according to Scylla/Edelweissgastro standards

  • Assistance and help with training for Head of Departments on board

  • Assistance and help with training for Hotel Manager on board

  • Training new hotel managers

  • control the achievement in compliance with Scylla/Edelweissgastro standards on board

  • Control of flawless cleanliness, order and compliance with the Scylla/Edelweissgastro hygienic concept

  • Final responsibility for the conduct, control and quality of the trainings, held regularly by the department managers based on Scylla/Edelweissgastro standards

  • Unannounced visits on board for quality control incl. the necessary reports which needs to be discussed with the responsible HM before leaving the ship

  • Support and coaching for so-called "Aufsteiger" (crewmembers on their way to management positions), in consultation with the Corporate Hotel Manager and Operation Manager

  • control the manner and appearance of the crew, including dress code during spare time on board

  • control for healthy and varied crew meals

  • Interdepartmental and networked thinking and action

  • Honest and open communication with the supervisors, equals, subordinates, the corporate staff as well as the head office in Basel, Belgium and Cyprus

  • Control and of food & beverage and service in the restaurant during breakfast, lunch and dinner

  • Replacement of Hotel Managers during vacation, sickness or short term changes

  • Assistance in the preparation of new concepts and service ideas as well as new F&B Offers

Qualification Profile:

  • Excellent management, organizational and communication skills

  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance

  • Open minded and flexible with high social and inter-cultural competencies

  • Excellent English skills (written & verbal), other languages are an advantage

  • Must work independently, good computer skills

Additional tasks for all crew members:

  • Assistance with the welcome of guests on the day of embarkation

  • Participation in the crew show

  • Assistance with the loading of goods and suitcases

  • Keep crew mess and your own crew cabin clean

  • Thorough execution of the safety role on board

  • Your purpose is to help and create a memorable experience for our guests

General information:

  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs

  • Accommodation: usually single room

  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take a dark suit, white shirts, black shoes with him in case the uniform isn’t on board yet

  • PRINCIPAL: Edelweiss Gastro Ltd
  • POSITION Senior Hotel Manager
  • CREATED AT: 05/07/2018
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