Main tasks:

  • Assisting guests on embarkation day to escort them to their cabin and help with luggage

  • Cleaning 6 staterooms during changing day in compliance with Scylla/Edelweissgastro standards and hygienic guidelines

  • Cleaning the SPA area daily and minimum 1 general cleaning per week

  • Responsible for all hairdresser appointments in compliance to Scylla/Edelweissgastro standards

  • Responsible for welcome towels after excursion in compliance with the masseur/masseuse (if on board)

  • Responsible for the early riser breakfast from 07.00 am – 09.00 am in Bistro or Arthur’s in compliance with the masseur/masseuse and to Scylla/Edelweissgastro standards

  • Check and refill the fitness room (towels, water,…) several times a day in compliance with the masseur/masseuse

  • Assists with "Turn-down" service on a daily base

  • Reporting technical defects in the SPA area to the reception

  • Assistance in the laundry for min. 3 hours a day

  • Responsible for the morning cleaning of the mess room

  • Responsible for all sun deck towels and blankets several times a day

  • Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards

  • Compliance with the waste concept

  • Stand by duty as needed

  • Careful handling of all provided equipment and assist during inventory

  • Knowledge of the ship and the respective daily program Guest services in general

  • Support of other departments if needed (housekeeping, reception)

  • Guest services in general

  • Fair and equal treatment towards all crew

Qualification Profile:

  • Organizational and communication skills

  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance

  • Open minded and flexible with high social and inter-cultural competencies

  • Excellent English skills (written & verbal), other languages are an advantage

  • Must work independently

Additional tasks for all crew members:

  • Assistance with the welcome of guests on the day of embarkation

  • Participation in the crew show

  • Assistance with the loading of goods and suitcases

  • Keep crew mess and your own crew cabin clean

  • Thorough execution of the safety role on board

  • Your purpose is to help and create a memorable experience for our guests

General information:

  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs

  • Accommodation: shared room on board with one other crewmember (on some ships with more than one)

  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take black and white trousers, white shirts and dark polo shirts, black and white shoes with him in case the uniform isn’t on board yet

  • PRINCIPAL: Edelweiss Gastro Ltd
  • POSITION Hairdresser
  • CREATED AT: 05/07/2018
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